How to build an AI-powered digital front door

Most healthcare organizations have made substantial investments in the digital front door in the past few years. Yet despite the movement from paper to digital, organizations still find themselves under-resourced, short-staffed, and threatened by formidable competitors.

While past approaches to creating a digital front door have left patients unsatisfied, staff overworked, and leaders underwhelmed, automation and AI are changing that.

In this session, you’ll learn:

- How an AI-driven approach creates a cohesive digital experience that patients love

- How empowering patients to access care through automation decreases work for staff

- Why legacy technologies are insufficient for the complexities of healthcare

- Best practices for measuring the return on digital access initiatives