Patient Access
Make your health system easier to access for every patient
Reduce no-shows and waits, fill schedules, and free up staff with AI that transcribes faxes and documents, powers your contact center, and automates registration and intake.
Referral
Verification
Outreach
Scheduling
Registration
Billing
Turn every referral into a booked visit in under 10 minutes
Transcribe Inbound Fax Orders
Categorize and Sort Inbound Documents
Schedule Inbound Visits
Onboard and Schedule New Patients
“Referrals that used to take weeks are now taking less than two days to schedule.”
Supercharge your team with automation that clears workqueues and calls
Resolve MyChart Support Issues
Categorize and Sort Inbound Documents
Broadcast Patient Messages
Collect and Export Clinical Forms
25,000+
Calls handled since launch
Create a connected patient journey that builds trust
Onboard and Schedule New Patients
Send No-Show Notifications
Send Prescription Pickup Alerts
Send Upcoming Visit Reminders
20%
decrease in no-shows
Elevate access automation and eliminate bottlenecks with AI-powered workflows
Automate the work behind the care to shrink turnaround, lower no-shows, and give patients faster, simpler entry to your system.
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Transcribe Inbound Fax Orders
Uses OCR to extract, validate, and export faxed orders directly into Epic and document management systems.
Compatibility & Integrations
Epic
HL7 MDM
HL7 ORU
HL7 ORM
SFTP
Deployed by partners like
97%
reduction in turnaround time
Resolve MyChart Support Issues
Handles common MyChart support requests and warm-transfers complex issues using Voice AI agents.
Compatibility & Integrations
Epic
SIP
Deployed by partners like
66%
call deflection rate
Onboard and Schedule New Patients
Welcomes new patients, provides onboarding, and facilitates first-time scheduling using Voice AI agents.
Compatibility & Integrations
Epic
Oracle
Athena
SFTP
Deployed by partners like
$330k
projected annual savings
Schedule Outbound Visits
Proactively reach patients to schedule follow-ups, referrals, and fill open slots via SMS or voice AI.
Deployed by partners like
2x
Increase in scheduled new patient visits
Send Good Faith Estimates
Extracts PDF data via OCR to send personalized digital outreach regarding patient financial responsibility.
Compatibility & Integrations
Epic
Oracle
Athena
SFTP
Deployed by partners like
Send Referral Status Updates
Notifies patients of referral approvals and collects intent to proceed via digital questionnaires.
Compatibility & Integrations
Epic
Oracle
Athena
SFTP
Deployed by partners like
There’s no shortage of vendors,
1,670
FTE hours saved for every 10,000 referrals
83%
reduction in referral order turnaround time
98%
accuracy rate
85%
order transcription completed via automation
8,000
projected staff hours saved per year
4 FTEs
upskilled for higher-value work
$3.3M
annual value
15%
of all copays collected touchless
14k+
no-shows avoided
