The Notable blog

Industry insights and perspectives to help health systems harness the benefits of intelligent automation.

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Notable completes SOC 2 compliance report
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November 19, 2024
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Notable completes SOC 2 compliance report

Notable successfully completed SOC 2 Type 2 compliance, reinforcing our commitment to safeguarding patient information and enhancing trust.

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Accelerating quality performance in the real world
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November 14, 2024
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Accelerating quality performance in the real world

Explore challenges and best practices for using AI and automation to close care gaps, improve outcomes, and advance healthcare quality with real-world examples.

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Notable celebrates customers achieving Peak milestones
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November 5, 2024
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Notable celebrates customers achieving Peak milestones

Explore the 2024 Notable Peak Program award winners, celebrated for their dedication to healthcare transformation. These leaders showcase how effective implementation of AI and automation can enhance patient experience and drive impactful change in healthcare.

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3 Ways AI Can Enable Health Systems to Achieve the Quadruple Aim
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October 30, 2024
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3 Ways AI Can Enable Health Systems to Achieve the Quadruple Aim

Explore three ways AI can help health systems achieve the Quadruple Aim, with insights and examples from real healthcare organizations.

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Streamlining pre-registration: Lessons from Augusta Health's AI-powered automation journey
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October 30, 2024
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Streamlining pre-registration: Lessons from Augusta Health's AI-powered automation journey

Hear from Augusta Health on how it transformed a time-consuming patient pre-registration workflow into a streamlined, digital-first approach that benefits both staff and patients — all while keeping their MEDITECH EHR as the source of truth.

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Notable's AI platform now includes Flow Builder
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October 24, 2024
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Notable's AI platform now includes Flow Builder

Flow Builder is a low-code interface to build, customize, and deploy AI Agents across healthcare workflows to scale productivity and reduce administrative burden.

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Under the Hood: Key Insights from Notable’s Technology Leaders
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October 22, 2024
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Under the Hood: Key Insights from Notable’s Technology Leaders

Learn from Notable’s tech leaders as they share insights on security, change management, and the future of AI-powered solutions.

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Notable Celebrates 2024 Impact Award Winners
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October 22, 2024
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Notable Celebrates 2024 Impact Award Winners

Learn more about the winners of the 2024 Notable Impact Awards. Winners have demonstrated leadership and commitment to transforming healthcare and improving the patient experience through AI and automation.

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Best Practices, Automation, and Acceleration: 3 Key Takeaways from Noteworthy 2024
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October 10, 2024
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Best Practices, Automation, and Acceleration: 3 Key Takeaways from Noteworthy 2024

Explore the key takeaways from Noteworthy 2024, where healthcare leaders and innovators gathered to discuss AI-powered automation's role in transforming work, reducing administrative burdens, and accelerating quality performance across the industry.

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Notable achieves Oracle Validated Integration with Oracle Health Expertise for delivering proven, repeatable integration
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July 10, 2024
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Notable achieves Oracle Validated Integration with Oracle Health Expertise for delivering proven, repeatable integration

The Notable platform enables customers to unify the digital front door on Oracle Health with end-to-end automation that enables customers to engage patients in their care and free up staff capacity

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From APIs to RPA, a crash course on building powerful healthcare integrations
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June 11, 2024
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From APIs to RPA, a crash course on building powerful healthcare integrations

How and when healthcare organizations should use different integration approaches to achieve better outcomes.

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Integrating with your EHR: Comparing common data integration methods
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June 10, 2024
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5 minutes
Integrating with your EHR: Comparing common data integration methods

Pros and cons of APIs, RPA, HL7, and SFTP.

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Beacon Health System partners with Notable to improve the patient experience and reduce administrative burden
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May 21, 2024
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2 minutes
Beacon Health System partners with Notable to improve the patient experience and reduce administrative burden

Notable’s AI platform for healthcare operations will be deployed at Beacon Health System to streamline the process of self-scheduling procedures and tests for patients

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Sturdy Health partners with Notable for improved patient experience with an AI-powered digital front door
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May 13, 2024
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5 minutes
Sturdy Health partners with Notable for improved patient experience with an AI-powered digital front door

Sturdy Health will leverage Notable’s AI platform to personalize the patient care experience further

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Demystifying the digital front door: What works (and doesn't) in modern patient engagement
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April 30, 2024
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Demystifying the digital front door: What works (and doesn't) in modern patient engagement

Learn the do’s and don’ts of building an effective digital front door based learnings from delivering digital experiences to more than 30 million patients.

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Crafting an AI strategy in healthcare: A deep dive with Dr. Patrick McGill
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April 8, 2024
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6 Minutes
Crafting an AI strategy in healthcare: A deep dive with Dr. Patrick McGill

Community Health Network's chief transformation officer talks AI

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Community Health Network partners with Notable to increase access and reduce administrative burden
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April 8, 2024
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5 minutes
Community Health Network partners with Notable to increase access and reduce administrative burden

Notable’s AI platform for healthcare operations will be deployed enterprise-wide at Community Health Network to improve patient loyalty and increase staff efficiency

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Aligning for change: Driving quality performance and risk management with AI
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March 26, 2024
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Aligning for change: Driving quality performance and risk management with AI

How to use AI and automation across your provider and payer organizations to lower the total cost of care and improve patient outcomes.

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Beyond the logo: The healthcare executive’s guide to creating genuine healthcare technology partnerships
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February 27, 2024
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4 minutes
Beyond the logo: The healthcare executive’s guide to creating genuine healthcare technology partnerships

As you head into tradeshow season with ViVE, HIMSS, and Beckers, here are nine practical tips on healthcare technology partnership

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How to rethink your Cerner point solution strategy to stay competitive in 2024
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February 15, 2024
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How to rethink your Cerner point solution strategy to stay competitive in 2024

The point solution approach is ballooning technology spending and creating more work for IT and caregivers (not less). It’s time for a change.

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Best practices for building an AI-powered digital front door in healthcare
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January 31, 2024
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Best practices for building an AI-powered digital front door in healthcare

Integrating AI into your patient engagement strategy is now a necessity

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Modernizing your digital front door to serve both patients and staff
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January 25, 2024
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Modernizing your digital front door to serve both patients and staff

Healthcare executives share their experiences from building AI-powered digital front doors that benefits patients, caregivers, and support staff.

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Using AI to drive value: Our 2023 year in review
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January 23, 2024
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5 minutes
Using AI to drive value: Our 2023 year in review

Reflections on 2023 and a look ahead to 2024

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How to build an AI-powered digital front door
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December 12, 2023
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48 minutes
How to build an AI-powered digital front door

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Our commitment to patient safety, trust, and responsible healthcare technology
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November 29, 2023
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3 Minutes
Our commitment to patient safety, trust, and responsible healthcare technology

Understand Notable's six core principles

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Two years later—what one hospital on Cerner learned from automating intake, registration, authorizations and more
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November 28, 2023
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32 minutes
Two years later—what one hospital on Cerner learned from automating intake, registration, authorizations and more

North Kansas City Hospital shares learnings from 2 years of automation

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3 strategies Cerner EHR-based organizations are using to improve patient access to healthcare
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November 8, 2023
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4 minutes
3 strategies Cerner EHR-based organizations are using to improve patient access to healthcare

Learn from other successful organizations

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Health systems and executives receive recognition for their notable impact on health care in 2023
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October 30, 2023
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5 minutes
Health systems and executives receive recognition for their notable impact on health care in 2023

The Notable Impact Awards spotlight the health systems and leaders who are driving technology-led transformation and generating measurable outcomes

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What's top of mind for healthcare executives now?
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October 18, 2023
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6 minutes
What's top of mind for healthcare executives now?

Get insights from Noteworthy 2023

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Chatbots vs conversational AI - what’s the difference?
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September 28, 2023
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30 minutes
Chatbots vs conversational AI - what’s the difference?

Learn the difference and why chatbots are insufficient for the patient access and scheduling complexities of healthcare

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Conversational AI for healthcare is a significant step beyond the chatbot, here’s why
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September 19, 2023
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4 minutes
Conversational AI for healthcare is a significant step beyond the chatbot, here’s why

Understand the technology that’s driving the future of patient engagement

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Introducing Notable Assistant, a ChatGPT-like innovation that patients can use to manage everything from appointment scheduling to bill payments
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September 12, 2023
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3 minutes
Introducing Notable Assistant, a ChatGPT-like innovation that patients can use to manage everything from appointment scheduling to bill payments

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A deep dive into machine learning in healthcare
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August 18, 2023
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5 minutes
A deep dive into machine learning in healthcare

Why it matters and tips for getting started

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From bottleneck to breakthrough: three steps to transform patient access with contact center automation
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July 19, 2023
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5 minutes
From bottleneck to breakthrough: three steps to transform patient access with contact center automation

How to scale back an overreliance on the contact center

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Unlocking the potential of AI in transforming patient access and staff engagement
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July 12, 2023
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53 minutes
Unlocking the potential of AI in transforming patient access and staff engagement

Separate hype from reality when it comes to AI, ChatGPT, and large language models (LLMs) in healthcare

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Your healthcare contact center is costing you more than you know
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July 6, 2023
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Your healthcare contact center is costing you more than you know

Get on the path to a re-imagined contact center

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AI and patient scheduling software: addressing common misconceptions
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June 19, 2023
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4 minutes
AI and patient scheduling software: addressing common misconceptions

Put your health system on a path to accelerated patient acquisition and keepage

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The intelligent front door: how AI is modernizing the call center
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June 5, 2023
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40 minutes
The intelligent front door: how AI is modernizing the call center

How leading health systems are reducing the need for calls by over 50%

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Why outbound scheduling is one of the best tools to prevent patient leakage
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June 1, 2023
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3 Minutes
Why outbound scheduling is one of the best tools to prevent patient leakage

It’s past time to hang up the phone for scheduling

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Gillette Children’s Deploys Notable’s Patient AI System-Wide to Transform Access to Specialty Care for Children and Their Families
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May 23, 2023
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4 minutes
Gillette Children’s Deploys Notable’s Patient AI System-Wide to Transform Access to Specialty Care for Children and Their Families

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Patient scheduling: why it’s time to hang up the phone and embrace digital solutions
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May 5, 2023
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3 minutes
Patient scheduling: why it’s time to hang up the phone and embrace digital solutions

A new survey unpacks the scheduling disconnect between patients and providers

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Behind the data: How overreliance on staff for scheduling is hurting revenue and retention
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May 3, 2023
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45 minutes
Behind the data: How overreliance on staff for scheduling is hurting revenue and retention

Carle Falk discusses a survey of 25 patient access leaders on the current state of patient scheduling and how to move to a post-call center world.

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St. Johns Medical Group enhances the patient experience with intelligent automation
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May 3, 2023
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5 minutes
St. Johns Medical Group enhances the patient experience with intelligent automation

Re-establishing the human-to-human connection

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Large language models in healthcare: transforming the industry with AI-driven solutions
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April 28, 2023
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8 minutes
Large language models in healthcare: transforming the industry with AI-driven solutions

Unpacking the power of LLMs

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Separating hype from reality: a buying guide for AI technology in healthcare
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April 17, 2023
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5 minutes
Separating hype from reality: a buying guide for AI technology in healthcare

How to sift through the hype and achieve real results

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Notable launches Patient AI, the world’s first use of large language models and GPT to bring personalization at scale to healthcare
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April 13, 2023
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3 minutes
Notable launches Patient AI, the world’s first use of large language models and GPT to bring personalization at scale to healthcare

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Large language models help usher in a new era of personalized healthcare
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April 13, 2023
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5 minutes
Large language models help usher in a new era of personalized healthcare

Patient AI makes personalization at scale a reality in healthcare

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Marshfield Clinic Health System and Notable Announce System-Wide Deployment of Intelligent Automation to Transform Patient and Staff Engagement
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March 27, 2023
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4 minutes
Marshfield Clinic Health System and Notable Announce System-Wide Deployment of Intelligent Automation to Transform Patient and Staff Engagement

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Notable and Cerner EHR: moving toward a more interoperable future
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March 24, 2023
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3 minutes
Notable and Cerner EHR: moving toward a more interoperable future

Further accelerating value for Cerner customers

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Why patient financial clearance must evolve - and how to do it
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March 21, 2023
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45 minutes
Why patient financial clearance must evolve - and how to do it

Create a seamless patient financial experience

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Healthcare’s workforce challenges - how we got here and the path forward
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March 16, 2023
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3 minutes
Healthcare’s workforce challenges - how we got here and the path forward

Finding the antidote to what ails healthcare

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The healthcare revenue cycle of the future
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February 23, 2023
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4 minutes
The healthcare revenue cycle of the future

Build for the future while tackling today’s challenges

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Enhancing revenue capture while driving digital engagement
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February 15, 2023
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Enhancing revenue capture while driving digital engagement

Develop a comprehensive patient access strategy

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These are the revenue cycle management trends to watch
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February 9, 2023
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6 minutes
These are the revenue cycle management trends to watch

Reimagine your revenue cycle for 2023 and beyond

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Evaluating intelligent automation as a front-end revenue cycle solution
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January 23, 2023
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5 minutes
Evaluating intelligent automation as a front-end revenue cycle solution

A six point checklist

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Reimagining your RCM strategy in 2023 with intelligent automation
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January 10, 2023
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45:58
Reimagining your RCM strategy in 2023 with intelligent automation

Insights and lessons learned in using intelligent automation to improve revenue cycle performance

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Four healthcare revenue cycle management myths debunked
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January 9, 2023
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3 minutes
Four healthcare revenue cycle management myths debunked

Separate myth from fact in your revenue cycle

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Exiting the healthcare labor crisis: Measures to assess the value of automation
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December 20, 2022
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6 minutes
Exiting the healthcare labor crisis: Measures to assess the value of automation

Measuring the value of any automation investment is essential

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Notable Perspectives: We can no longer meet patient demand without digital, self-serve tools
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December 9, 2022
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3 minutes
Notable Perspectives: We can no longer meet patient demand without digital, self-serve tools

When demand outpaces supply, matching to the right resources is essential

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Three executives on driving strategic growth without hiring more staff
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December 9, 2022
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5 minutes
Three executives on driving strategic growth without hiring more staff

Despite financial challenges, these executives are driving growth

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Beyond compliance: Creating secure and delightful experiences for everyone
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December 1, 2022
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2 minutes
Beyond compliance: Creating secure and delightful experiences for everyone

Going above and beyond for security and accessibility

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Rethinking digital engagement
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November 16, 2022
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22 minutes
Rethinking digital engagement

Head of Research Carle Falk presents what patients really expect from digital engagement

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Notable Survey: 61% of Patients Skip Medical Appointments Due to Scheduling Hassles
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November 14, 2022
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2 minutes
Notable Survey: 61% of Patients Skip Medical Appointments Due to Scheduling Hassles

New research shows that patient portals fail to meaningfully expand access to care

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What patients really want from healthcare
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November 14, 2022
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7 minutes
What patients really want from healthcare

An analysis of Notable’s original research

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5 noteworthy insights to help health organizations thrive in 2023 and beyond
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November 3, 2022
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8 minutes
5 noteworthy insights to help health organizations thrive in 2023 and beyond

Turning the challenges of today into the opportunities of tomorrow

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Caregiver burnout is our biggest challenge
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October 17, 2022
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3 minutes
Caregiver burnout is our biggest challenge

Toby Cosgrove shares his views on healthcare's most pressing challenges

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How intelligent automation can reduce call volumes and increase patient satisfaction
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October 12, 2022
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3 min read
How intelligent automation can reduce call volumes and increase patient satisfaction

Explore how to empower call center staff to better serve their patients – while increasing capacity

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How Reid Health decreased their no-shows by 8%
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October 11, 2022
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3 minutes
How Reid Health decreased their no-shows by 8%

Learn how Reid dedicated their resources to serving more patients without adding work for caregivers

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Transforming how patients access care with AI-powered intake
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September 30, 2022
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2 minutes
Transforming how patients access care with AI-powered intake

Patient intake can be a strategic lever for organizations to earn patient loyalty and transform revenue cycle performance

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Life at Notable with Wylie Barker, Operations
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September 26, 2022
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4 minutes
Life at Notable with Wylie Barker, Operations

Meet Wylie, an Operations Manager building the playbooks for successful implementations

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The hidden costs of building digital engagement tools
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September 13, 2022
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5 minutes
The hidden costs of building digital engagement tools

How to evaluate the potential costs associated with building a digital engagement solution

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What healthcare gets wrong about digital transformation
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September 12, 2022
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3 minutes
What healthcare gets wrong about digital transformation

Lessons learned from working with hundreds of healthcare providers

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Life at Notable with Samuel Kenney, Engineering
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August 30, 2022
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4 minutes
Life at Notable with Samuel Kenney, Engineering

Meet Samuel, an engineer writing software that solves real-world problems for patients

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Can you afford not to automate registration?
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August 8, 2022
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6 minutes
Can you afford not to automate registration?

The revenue cycle is full of complexities, but automating registration can have far-reaching impact

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Nurturing a culture to transform an industry
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August 5, 2022
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3 minutes
Nurturing a culture to transform an industry

These are the core values we cultivate in ourselves and our team

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Life at Notable Employee Spotlight with Adam Smith, Engineering
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July 28, 2022
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3 minutes
Life at Notable Employee Spotlight with Adam Smith, Engineering

Meet Adam, an engineer on the scheduling team creating secure and delightful experiences

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Safety in recruiting: Keeping candidate information safe
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July 19, 2022
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2 minutes
Safety in recruiting: Keeping candidate information safe

Has someone from Notable reached out to you? Learn how to verify whether it's really us.

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Why two-way messaging is dead on arrival for healthcare
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July 18, 2022
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4 minutes
Why two-way messaging is dead on arrival for healthcare

Learn why two-way messaging isn't a seamless experience for patients or staff

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Life at Notable Employee Spotlight with Bri Buch, Solutions
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June 7, 2022
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7 minutes
Life at Notable Employee Spotlight with Bri Buch, Solutions

Meet Bri, a Solutions lead solving thorny technical problems to overcome barriers to care

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Notable’s State of Automation Analysis 2022, Part 1
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May 30, 2022
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9 minutes
Notable’s State of Automation Analysis 2022, Part 1

Combating the complexity of healthcare workflows is urgent as staff burn out and patients suffer

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Notable recognized by Modern Healthcare as a Best Place to Work
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May 23, 2022
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1 minute
Notable recognized by Modern Healthcare as a Best Place to Work

This research-driven program identified Notable as a top place to work in healthcare

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Is your organization ready for intelligent automation?
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May 18, 2022
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5 minutes
Is your organization ready for intelligent automation?

How Reid Health assessed their intelligent automation readiness

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MUSC: Retaining patients and empowering staff through automation
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April 20, 2022
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2 minutes
MUSC: Retaining patients and empowering staff through automation

Watch this video to learn how MUSC uses Notable to reduce hassles and headaches for patients and staff

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Notable in the News: Muthu Alagappan on Fox News, KTVU, Friday, February 25
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April 18, 2022
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2 minutes
Notable in the News: Muthu Alagappan on Fox News, KTVU, Friday, February 25

Eliminating the administrative burden of healthcare to combat burnout

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Take Note: Advancing population health through care gap closure
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April 18, 2022
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16 minutes
Take Note: Advancing population health through care gap closure

Learn how Castell overcame the capacity crisis to improve patient outcomes

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Advancing population health through intelligent care gap closure
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March 24, 2022
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55 minutes
Advancing population health through intelligent care gap closure

Learn how intelligent automation is key to implementing value-based care effectively while driving growth

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Take Note: Using intelligent automation to improve population health outcomes
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March 1, 2022
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15 minutes
Take Note: Using intelligent automation to improve population health outcomes

Watch for insights from Notable, Commonspirit, and Lowell on automating population health

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Accelerating primary care’s strategic role in patient engagement and retention
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February 22, 2022
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30 minutes
Accelerating primary care’s strategic role in patient engagement and retention

Mark Thiel discusses Thedacare's patient engagement strategy

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Using intelligent automation for digital patient intake engages patients and supports staff
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February 18, 2022
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7 minutes
Using intelligent automation for digital patient intake engages patients and supports staff

Patient and staff experience aren't in competition — design solutions that help both

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Take Note: How intelligent automation increases patient access
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February 16, 2022
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17 minutes
Take Note: How intelligent automation increases patient access

Watch how Intermountain uses Notable to reduce friction for patients

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Simultaneously advancing patient and staff engagement through intelligent automation
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January 24, 2022
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53 minutes
Simultaneously advancing patient and staff engagement through intelligent automation

To meet the dual mandate of improving patient and staff experience, Fort Healthcare chose to use intelligent automation

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Five actions to take to end the call center as we know it
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December 17, 2021
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9 minutes
Five actions to take to end the call center as we know it

Industry leaders at the first Digital Transformation Council tackle the question: what would it take to end the call center?

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MUSC Health and Notable partner to transform the patient experience
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December 7, 2021
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2 minutes
MUSC Health and Notable partner to transform the patient experience

MUSC, a champion for innovation, partners with Notable on the journey to digital transformation

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Dr. Toby Cosgrove, Former Cleveland Clinic CEO, Joins Notable as Strategic Advisor
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November 24, 2021
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1 minute
Dr. Toby Cosgrove, Former Cleveland Clinic CEO, Joins Notable as Strategic Advisor

A note from CEO Pranay Kapadia on this new addition to the Notable team

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Intelligent automation: The prescription for what ails healthcare
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November 3, 2021
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3 minutes
Intelligent automation: The prescription for what ails healthcare

How did we get to our $100 million Series B, and what's next?

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Notable Raises Series B to Expand Intelligent Automation in Healthcare
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November 3, 2021
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3 minutes
Notable Raises Series B to Expand Intelligent Automation in Healthcare

Notable receives $100 million to accelerate the digital transformation of healthcare

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Top questions on call center automation, answered.
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November 2, 2021
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6 minutes
Top questions on call center automation, answered.

Eliminate 700+ calls annually per provider

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Intelligent automation is a healthcare CIO’s secret weapon. Here's why.
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June 10, 2021
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3 minutes
Intelligent automation is a healthcare CIO’s secret weapon. Here's why.

Sustainably support immediate goals, while driving longer term outcomes

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Telehealth 2.0: Using automation to unify the patient experience
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May 3, 2021
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4 minutes
Telehealth 2.0: Using automation to unify the patient experience

Engage patients before, during, and after visits

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Supplementing reactive patient intake with proactive patient outreach
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April 13, 2021
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2 minutes
Supplementing reactive patient intake with proactive patient outreach

Learn how to create a more proactive digital front door with 2 key strategies

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Best Practices, Automation, and Acceleration: 3 Key Takeaways from Noteworthy 2024
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October 10, 2024
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Best Practices, Automation, and Acceleration: 3 Key Takeaways from Noteworthy 2024

Explore the key takeaways from Noteworthy 2024, where healthcare leaders and innovators gathered to discuss AI-powered automation's role in transforming work, reducing administrative burdens, and accelerating quality performance across the industry.

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From APIs to RPA, a crash course on building powerful healthcare integrations
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June 11, 2024
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From APIs to RPA, a crash course on building powerful healthcare integrations

How and when healthcare organizations should use different integration approaches to achieve better outcomes.

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Integrating with your EHR: Comparing common data integration methods
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June 10, 2024
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5 minutes
Integrating with your EHR: Comparing common data integration methods

Pros and cons of APIs, RPA, HL7, and SFTP.

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Demystifying the digital front door: What works (and doesn't) in modern patient engagement
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April 30, 2024
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Demystifying the digital front door: What works (and doesn't) in modern patient engagement

Learn the do’s and don’ts of building an effective digital front door based learnings from delivering digital experiences to more than 30 million patients.

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Crafting an AI strategy in healthcare: A deep dive with Dr. Patrick McGill
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April 8, 2024
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6 Minutes
Crafting an AI strategy in healthcare: A deep dive with Dr. Patrick McGill

Community Health Network's chief transformation officer talks AI

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Aligning for change: Driving quality performance and risk management with AI
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March 26, 2024
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Aligning for change: Driving quality performance and risk management with AI

How to use AI and automation across your provider and payer organizations to lower the total cost of care and improve patient outcomes.

Webinars & videos
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